What to Expect: The Website Build Process at The Haven Agency
- Spencer Johnson
- 5 hours ago
- 5 min read
Whether you're just exploring your options for a new business website or you've already signed a contract with us: welcome. This post is designed to walk you through exactly what to expect during our website build process, step by step.
A website redesign or new build can feel overwhelming. There are a lot of moving pieces, decisions to make, and details to manage. You're not alone in feeling that way. The good news? We've developed a streamlined, client-friendly process that takes the guesswork out of the equation.
Our approach is intentional. Every step exists for a reason: to identify your style, clarify what needs to be said, and determine how it should be presented. By the time we're done, you'll have a website that looks right, sounds right, and works hard for your business.
Let's break it down.
Why a Defined Process Matters
Here's the reality: most website projects that go sideways do so because of unclear expectations. Miscommunication. Scope creep. Endless revisions without direction.
A defined process solves that.
When you work with a web design agency that has a clear roadmap, you know exactly where you are in the project at any given moment. You understand what's coming next. You can plan your time and feedback accordingly.
Our process is built around five key stages:
Copywriting
Mood Board
Initial Homepage Draft
Revisions
Complete Buildout
Each stage builds on the one before it. Nothing moves forward until we're aligned. That means fewer surprises, faster turnarounds, and a final product you're genuinely proud of.

Step 1: Copywriting First
Before we touch a single design element, we start with words.
This might seem counterintuitive. Most people think website design begins with colors, fonts, and layouts. But here's the truth: your website content is the foundation of everything else. Design exists to support your message: not the other way around.
During this phase, we work with you to identify:
What your business does and who it serves
The key messages that need to be communicated
The tone and voice that fits your brand
Calls to action that drive results
We'll either write the copy for you or collaborate closely if you prefer to be hands-on. Either way, the goal is the same: get the words right first so the design has something meaningful to frame.
If you're curious about what makes website content effective, check out our post on the three essential elements most websites lack.
Why this matters for you: When copy comes first, we avoid the common trap of designing a beautiful site that doesn't actually say anything. Your message drives the layout, not the other way around.
Step 2: Mood Board
Once we've nailed down your messaging, it's time to establish the look and feel.
A mood board is a visual reference that captures the aesthetic direction for your website design. Think of it as a style guide before the design begins. It typically includes:
Color palettes
Typography samples
Image styles and photography direction
Texture and layout inspiration
Overall vibe (modern, classic, bold, minimal, etc.)
This step is collaborative. We'll present options based on your industry, audience, and brand personality. You'll give feedback. We'll refine until we land on a visual direction that feels right.
Why this matters for you: The mood board prevents misalignment later. Instead of reacting to a full homepage design and saying "this isn't what I envisioned," we get on the same page early: before significant design work begins.

Step 3: Initial Homepage Draft
Now the fun begins.
With your copy finalized and your visual direction locked in, we design your homepage. This is where messaging meets aesthetics. We're testing how your words look and feel within the design framework we established.
The homepage draft is more than just a pretty layout. It's a strategic tool. We're evaluating:
Does the hierarchy guide the visitor's eye correctly?
Are the calls to action clear and compelling?
Does the design reinforce your brand's personality?
Is the user experience intuitive?
You'll receive a comprehensive draft showing exactly how your homepage could look. This is your opportunity to react, ask questions, and provide detailed feedback.
For B2B website design especially, this step is critical. Your homepage often serves as the first impression for potential clients and partners. It needs to communicate credibility, clarity, and value: fast.
Why this matters for you: The homepage sets the tone for every other page. By getting it right first, we create a template that ensures consistency across your entire business website.
Step 4: Revisions to Lock In Style
Feedback is built into the process. This isn't a "take it or leave it" situation.
After you review the initial homepage draft, we enter a revision phase. This is where we fine-tune the details:
Adjust colors, fonts, or spacing
Rework sections that aren't landing
Test alternative layouts for key areas
Refine imagery and graphic elements
The goal of this phase is simple: lock in your style and direction before we build out the rest of the site. Once we're both confident in the homepage, we have a clear blueprint to follow.
Why this matters for you: Revisions at this stage are efficient. We're working on one page, not twenty. Changes are faster, feedback is focused, and we avoid the nightmare of reworking an entire site because the foundational design wasn't right.

Step 5: Complete Buildout
With your homepage approved, we move into full production.
This is where we build out all remaining pages: about, services, contact, blog, and any other pages defined in your project scope. Every page follows the design system we established, ensuring visual and tonal consistency across your entire site.
During the buildout phase, we handle:
Sub-page design and development
Backend setup and CMS configuration
Mobile responsiveness and cross-browser testing
Performance optimization for fast load times
Initial SEO setup and analytics integration
General accessibility compliance
You'll have access to a staging version of your site so you can monitor progress and flag any concerns before launch.
Why this matters for you: The buildout phase moves quickly because all the hard decisions are already made. We're executing on a plan, not improvising. That means fewer delays and a smoother path to launch day.
If you want to make sure your current site is performing before a redesign, our 5-step website self-audit is a great place to start.
What Happens After Launch?
Launch day is exciting: but it's not the finish line.
Once your site goes live, we coordinate domain configuration, server setup, and caching to ensure everything runs smoothly. We'll also walk you through how to manage your new site, make basic updates, and track performance.
And if you need ongoing support, content updates, or want to explore additional marketing strategies, we're here. A website is a living asset. It should grow and evolve alongside your business.

Ready to Get Started?
Whether you're still weighing your options or you've already committed to a project with us, we hope this breakdown gives you confidence in what's ahead.
Our process exists to make website design less stressful and more strategic. Clear steps. Defined milestones. A final product that actually works for your business.
Questions about your upcoming project? Want to learn more about working with The Haven Agency?
Reach out to our team for more information. We're happy to walk you through the details and answer any questions you have.





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